#support
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Front
Shared customer inbox for email, Twitter, Facebook and more. Used by Culturedcode for Things. -
Directly
On-demand customer service apps. Intelligently route helpdesk tickets and community questions to your expert users and...Categories
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Help Scout
Alternative to Zendesk for helpdesk/email supportCategories
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Spark Central
Social media (Twitter) customer supportCategories
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Ninite
Windows app installer/updater that downloads popular browsers, IM clients, utilities, etc. all in one and without the cruftCategories
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socialmod - social media moderation
Service to moderate user supplied text or photos from a community or social media site. Uses Mechanical Turk.Categories
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entp hoth blog Custom Tender Gallery
Tender allows you to white label their support system with your domain, favicon, iPhone icon, text and custom CSSCategories
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Support Details | Tech support anger management
Displays your OS, browser, IP, Javascript status and more. Very handy for remote tech support (via @ioptics)Categories
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Basecamp: Submit a support request
Helpful support request form example -
Activa Live Chat
Similar to Liveperson, but with a non-install front-end and a slick Flex interface -
Yahoo! UI Library: Graded Browser Support
Which browsers Yahoo supports. Key point is that your site doesn’t need to look the same in all browsers, just the A-gradersCategories
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ColdFusion support matrix
Now including 64-bit support - but Enterprise/Developer onlyCategories
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Zendesk. Help Desk 2.0.
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Particletree » The Underbelly of a Web App
Lessons from Wufoo: “Yes, almost 85% of our code has been rewritten since launch, and the other 15% will follow shortly.”...Categories
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Sproutit: Mailroom
Customer support email managerCategories
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HelpSpot - Help Desk Software > Help Desk Portal
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Nokia - iSync - Software - Get support and software
iSync plugins for most of Nokia’s range -
Apple - Mac OS X - iSync - Devices
Check this before buying a new phoneCategories
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UltraVNC SC (SingleClick)
A single-click VNC server installer. For all those troubleshooting nightmares…