Barry Frost

This is Barry Frost’s personal website.

Tagged #customer

Front

Shared customer inbox for email, Twitter, Facebook and more. Used by Culturedcode for Things.

Spark Central

Social media (Twitter) customer support

Ways to Acquire Users (for Free)

Spencer Fry (Carbonmade) suggestions include viral, micro sites, giveaways, following competitors and then eventually paying

Line up customers before you ship

Build relationships with customers and then build something they want

Optimum Contact

Mystery shopping, customer experience/feedback (used by Gradwell)

Sproutit: Mailroom

Customer support email manager